First City Monument Bank (FCMB) has said that holders of its MasterCard, Visa and Verve Cards are in for better value, seamless service and excellent experience following the full implementation of its recently commissioned technology solution, otherwise named, Finacle 10. Holidaymakers will now have access to over 850 airport lounges around the world with their priority pass card (available only to MasterCard holders) since the cards are acceptable all over the world. Compared to generically issued cards, FCMB MasterCard, Visa and Verve cards (Verve is for local transactions only) are configured in variants that suit different lifestyles, usable by all segments of the society and are quite easy and simple to activate.
This lender of choice with a robust product suite for businesses and individuals alongside its award winning service culture is said to be leveraging diverse capabilities by investing extensively in channels to reach more customers. FCMB’s customers are embracing alternative channels such as mobile at an impressive rate, whilst many crave for the reassurance of a 33-year enduring experience of a financial institution that has endeared itself to its customers.
Responding to the media in Lagos, the Group Head, Cards and Electronic Banking at First City Monument Bank (FCMB), Mr. John Iwuajoku said, “we have set our eyes on providing robust products and facilities that meet the demands of today’s innovative environment and complex desires and experience of our teeming customers in order to provide them with flexible options for maximum benefit and excellent long lasting customer experience.
Source : Leadership