FROM OKEY SAMPSON, ABA
The Nigerian Communications Commission (NCC) has said that over 134 million Nigerians now have access to mobile phones as against a paltry figure of less than 500,000 persons 12 years ago.
Speaking with newsmen in Aba, Abia State yesterday during the NCC day at the Aba International Trade Fair, the Deputy Director, Consumer Affairs of the Commission, Dr. Femi Atoyebi, said the astronomical rise was as a result sensitisation programmes mounted by the commission.
Atoyebi said the outreach and sensitisation programmes of the commission have been yielding fruits, stressing that it has improved its interaction with telecoms users, which according to him, has been increasing by the day.
He said the commission has also been interacting with service providers and consumers in order to create an atmosphere of understanding within which services would be made better by the providers and enjoyed by consumers.
He used the occasion to inform that the NCC has been giving directives to service providers to ensure they improve their services which are monitored by its compliance and monitoring department.
The NCC spokesperson said the regulator sanctions service providers only when it is necessary and after they have been given timelines to rectify complaints from Nigerians.
He noted that in the bid to check the excesses of mobile network scammers, the NCC has directed the service providers to install anti-scamming software on the computers to guard against such activities, stressing that the effect of the directive in correcting the problem was not likely to show quickly but would take some time to be felt due to the size of the Nigerian market.
Source : SunOnline